Privacy policy (boeckli-gomes.org)

What is the purpose of our Privacy Policy?

Boeckli & Gomes SARL, which manages the boeckli-gomes.org website, attaches great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of reliability and trust.

As such, our Personal Data Privacy Policy precisely reflects our commitment to ensuring that Boeckli & Gomes SARL complies with the applicable rules on the protection of personal data and, more specifically, those of the General Data Protection Regulation ("GDPR").

In particular, our Privacy Policy aims to inform you about how and why we process your personal data in connection with the services we provide to you.

Who can benefit from our Privacy Policy?

If you are under the legal age detailed above, you are not authorized to use our services without the prior and explicit consent of one of your parents or the holder of parental authority, which must be sent to us by email to the following address rgpd@boeckli-gomes.org.

If you believe that we are holding personal data about your children without your consent, please contact us at the dedicated address detailed above.

Does our Privacy Policy apply to job applicants?

If you are a candidate for a position at Boeckli & Gomes SARL, you should consult our "candidate" policy, which can be accessed at any time on our dedicated page at boeckli-gomes.org and which details the processing carried out as part of our recruitment process.

Why do we process your personal data and on what basis?

We process your personal data mainly for the following purposes:

browse our website, benefit from our services and so that we can respond to your requests (e.g. requests for information, complaints, etc.) on the basis of our general terms of use and our legitimate interest in providing you with the best possible service.
to keep you informed of our latest offers and events by email on the basis of our legitimate interest in retaining our customers and prospecting potential new customers if you are a professional, and on the basis of your consent if you are an individual not yet a customer of our services.
keep you informed of our latest offers and events by telephone on the basis of our legitimate interest in building customer loyalty and prospecting potential new customers if you are a professional, and on the basis of your consent if you are an individual.
manage billing and any unpaid invoices, on the basis of our legitimate interest in obtaining consideration for the provision of our service and on the basis of our general terms and conditions.
follow us and comment on our publications on social networks on the basis of our legitimate interest in having a dedicated page on social networks.
receive our newsletter, which informs you of all the latest news concerning our services, on the basis of our legitimate interest in customer loyalty and on the basis of your consent if you are not yet a customer of our services.
operate the videos on our site on the basis of our legitimate interest in offering you content in video format.
allow the downloading of documents on the basis of our general conditions of use.
send satisfaction surveys based on our legitimate interest in improving our services.

How did we obtain your personal data?

Your data is collected directly from you when you are a customer of our services or a "simple" visitor to our website boeckli-gomes.org and we undertake to process your data only for the purposes described above.

For professionals only, your personal data may also be processed indirectly in the context of trade fairs or social networks (e.g. Linkedin).

On the other hand, when you voluntarily publish content on the pages we publish on social networks, you acknowledge that you are entirely responsible for any personal information you may transmit, whatever the nature and origin of the information provided.

What personal data do we process and for how long?

We have summarized the categories of personal data and their respective retention periods below:

For private individuals, personal identification data (e.g. surname, first name) and contact details (e.g. e-mail address) are kept for the duration of the service, plus the statutory limitation periods, which are generally 5 years.
For professionals, personal identification data (e.g. surname, first name, position, company, department, etc.) and contact details (e.g. e-mail address and business telephone number, etc.) are kept for the duration of the service, plus the statutory limitation periods, which are generally 5 years.
For private individuals, economic and financial data (e.g. bank account number, verification code, etc.) kept for the time required to complete the transaction and manage invoicing and payments, plus the statutory limitation periods, which are generally 5 to 10 years.
For professionals, when there is confusion between the name of your structure and your personal name (e.g.: auto-entrepreneur, VSE, etc.), economic and financial data (e.g.: bank account number, verification code, etc.) kept for the time necessary for the transaction and the management of invoicing and payments, plus the statutory limitation periods, which are generally 5 to 10 years.
Telephone number used for our commercial telephone prospecting campaigns, kept for a maximum of 3 years from the last contact we had with you.
Email address, kept for a maximum of 3 years from the last contact we had with you as part of our email prospecting campaigns, and kept until the end of your newsletter subscription to receive our newsletter.
Statistical data relating to the viewing of our videos, which are anonymized and stored indefinitely.
Connection data (e.g. logs, IP address, etc.) stored for 1 year.
Cookies are generally stored for a maximum of 13 months. For more details on how we use your cookies, please consult our cookies policy, which is available at all times on our website.

Once the applicable retention periods have expired, the deletion of your personal data is irreversible and we will no longer be able to communicate it to you. At most, we can only keep anonymous data for statistical purposes.

Please also note that in the event of litigation, we are obliged to retain all personal data concerning you for the duration of the case, even after the expiry of the retention periods described above.

What rights do you have to control the use of your personal data?

The applicable data protection regulations grant you specific rights which you can exercise, at any time and free of charge, to control the use we make of your data.

Right to access and copy your personal data, provided this request does not conflict with business secrecy, confidentiality or the secrecy of correspondence.
Right to rectify personal data that is incorrect, outdated or incomplete.
The right to object to the processing of your personal data for the purposes of commercial canvassing, as well as to processing based on our legitimate interests, unless there are compelling legitimate grounds for such processing which override your interests, rights and freedoms.
The right to request the deletion ("right to be forgotten") of personal data that is not essential to the proper functioning of our services.
The right to limit the use of your personal data, which allows you to photograph the use of your data in the event of a dispute over the legitimacy of processing.
The right to data portability, which enables you to retrieve part of your personal data so that it can be easily stored or transmitted from one information system to another.

For a request to be taken into account, it must be sent directly by you or your representative to the following address rgpd@boeckli-gomes.org.

Requests cannot be made by anyone other than you or your representative. We may therefore request proof of identity if there is any doubt about the identity of the applicant, as well as proof of representation.

We will respond to your request as quickly as possible, with a maximum response time of one month from receipt, unless the request is technically complex or we receive many requests at the same time. In this case, the response time may be up to three months.

Please note that we may at any time refuse to respond to any excessive or unfounded request, particularly in view of its repetitive nature.

Who can access your personal data?

Your personal data is processed by our teams and by our technical service providers for the sole purpose of operating our service.

We check all our technical service providers before recruiting them, to ensure that they comply scrupulously with the rules applicable to the protection of personal data.

WE GUARANTEE THAT WE WILL NEVER TRANSFER OR SELL YOUR DATA TO THIRD PARTIES OR BUSINESS PARTNERS.

Can your personal data be transferred outside the European Union?

Personal data processed by our website is exclusively hosted on servers located within the European Union.

Furthermore, we do our utmost to use only technical tools whose servers are also located within the European Union. However, if this is not the case, we scrupulously ensure that they implement the appropriate guarantees required to ensure the confidentiality and protection of your personal data.

How do we protect your personal data?

We implement all the technical and organizational means required to guarantee the security of your personal data on a daily basis and, in particular, to combat any risk of destruction, loss, alteration or disclosure.

Do we use cookies when you browse our website?

Please note that we use cookies when you browse our website. For more information, please consult our Cookie Policy.

Who can you contact to obtain more information about the use of your personal data?

To guarantee the protection and integrity of your data, we have officially appointed an independent Data Protection Officer ("DPO") with our supervisory authority.

You can contact our DPO at any time, free of charge, at the following address rgpd@boeckli-gomes.org to obtain more information or details on how we process your data.

How can you contact the CNIL?

You may at any time contact the "Commission nationale de l'informatique et des libertés" or "CNIL" at the following address: CNIL Complaints Department, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by telephone on 01.53.73.22.22.

Can the Privacy Policy be modified?

We may modify our Privacy Policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future.

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